AI automation consulting · Wholesale distribution

The work between your systems, done.

Example order, made-up customer.

Orders arrive as emails and PDFs and get typed into the ERP. Prices live in spreadsheets. Invoices get matched by hand. We build software that does that work. Nothing reaches a customer, a supplier or your books until a person on your team approves it.

We reply within one business day to set up a 30-minute call. For distributors and other companies with $20M to $500M in revenue.

One order, one Tuesday

  1. 8:06. A customer’s order arrives as a PDF.

  2. Dana retypes it into the ERP. Eleven minutes.

  3. Her team does that 140 times a day.

  4. The AI you bought has never seen your ERP.

  5. So our engineer sits with Dana for two weeks.

  6. Now the order is drafted before she opens it.

  7. She checks one line and approves. Forty seconds.

An illustration: the people are made up, the work isn’t.

Every vendor’s AI stops at the edge of its own product.

Your ERP, accounting and CRM are all adding AI, and each one only works inside its own product. The manual work lives in the gaps between them: the inbox, the PDF, the supplier portal, the spreadsheet. That is where your margin leaks, and where we work.

  1. Inbox Manual today
  2. PDFs and scans Manual today
  3. ERP Its own AI, inside only
  4. Supplier portals Manual today
  5. Accounting Its own AI, inside only
  6. Spreadsheets Manual today
  7. CRM Its own AI, inside only

We connect the gaps. Your ERP stays, whether it is Epicor, Infor, NetSuite, Acumatica, Dynamics or Sage.

  • 16%

    Most distributors haven’t started. 93% of distribution executives call AI a strategic priority. Only 16% have it working across more than one part of the business. Distribution Strategy Group, 2026

  • 95%

    Pilots stall at the systems. Most AI pilots never show a measurable return. They break where the AI has to fit into the systems and work a business already has. Those run with an outside partner succeeded about twice as often as internal builds. MIT NANDA, The GenAI Divide, 2025

What we automate first

One workflow at a time, chosen by the money it frees up. In a distributor, these come up in almost every audit.

  1. Order entry

    Email, PDF, fax to ERP

    Purchase orders are read and turned into draft sales orders, checked against your item numbers, contract prices, stock and credit.

  2. Price leaks

    ERP and spreadsheets to margin

    Sales below contract, stale costs and discounts nobody approved, found and fixed. For a distributor, a 1% price rise adds about 13% to operating profit.

  3. Collections

    ERP to customer email

    Reminders are drafted on schedule and payments matched to invoices, so cash arrives days sooner.

  4. Vendor bills

    PDF bills to accounting

    Supplier invoices are matched to purchase orders and receipts. Clean matches are approved in one batch; mismatches come with the reason.

  5. “Where’s my order?”

    ERP and carrier to reply

    Status replies are drafted from your ERP and the carrier’s tracking, ready to send.

  6. Quotes

    Request to priced draft

    Quote requests become priced drafts for your inside sales team to check and send.

What it’s worth to you

Three of those workflows, worked through. Move the numbers to match your business.

$25M

Workforce

Order entry from email, PDF and fax

30
8
$33

$33k a year

1,000 hours a year back

Pricing

Finding and fixing price leaks

40%
0.5 pt

$50k a year

Mature pricing teams recover 0.5 to 1 point a year (McKinsey)

Cash flow

Getting paid faster

5

$342k of cash, once

Distributors wait a median 47 days to be paid (SEC filings). Five days faster takes that to 42.

Together: about $83k a year, plus $342k of cash freed once.

The defaults are the example in our deck: a $25M distributor, with an hour of order-desk time at $33 including benefits (BLS). The audit replaces every assumption with your own numbers.

Built before, where the stakes were higher

The same pattern every time: documents come in, the system does the work, and a person approves it and handles the exceptions.

  • Engineering automation

    Chip design, for a global semiconductor company

    Software that designs and checks microchips, working under engineer direction. Every result is verified automatically, and an engineer signs off before anything is released.

    20× faster design turnaround
  • Real estate · 50 agents

    One system for deals, commission and compliance

    Anti-money-laundering checks, risk rating and a five-year audit trail on every deal. No commission is paid without two approvals, and an assistant handles 16 everyday jobs.

    8,400 hours a year back across the agency, built in about four months Modeled from the agency’s own roles and tasks.
  • Membership association · 5,500 members

    Four vendors’ systems, one database

    Courses, email and payments from the systems the association already used, joined into one database with a checked sync every 30 minutes, staff work queues and reconciled payments.

    3,355 records fixed, with zero errors
  • Documents at volume

    The Albert N. Martin sermon archive

    2,967 sermons transcribed, summarized and tagged by topic and Scripture reference, with every quote checked word for word against the recording.

    26,452 illustrations pulled out, each linked to the moment it was spoken Read the case study

Start small, prove it, then grow

You pay for a map before you pay for a build, and for support only once the build is paying for itself.

  1. Paid audit

    2 weeks · fixed fee, credited toward the build

    • A map of your order-to-cash work
    • The hours and dollars in each task
    • Automations ranked by return
    • A fixed-price plan for the first build

    We need two hours with you, 30 minutes with each department lead, and some sample orders and bills.

  2. Build one workflow

    6 to 10 weeks · fixed price

    The target is agreed in writing before we start. You see progress every day, and every change request is tracked until it is live.

  3. Run and improve

    Monthly · month to month

    Support starts once the results show. Then the next workflow on the list.

Miss the agreed target, and the build is on us.

  • Money back

    • The build is refunded if the agreed target isn’t hit within 90 days of go-live.
  • A named person

    • A US-based person, not a ticket queue.
    • A one-hour response if orders stop flowing.
    • Monitored around the clock.
  • Yours and private

    • NDA first.
    • Your code, your cloud, your data.
    • Never used to train AI.

Runs alongside your ERP, and switches off in one click · a 30-day handover plan if you ever leave

You work with the two people who build it

No account managers and no handoffs. Based in Nashville.

  • Portrait of David Peyton

    David Peyton

    Runs Brightwork Digital

    Has run a business, and the systems behind one.

    • Ran his own chiropractic practice in Johannesburg for 10 years, and lectured at the University of Johannesburg.
    • Ran IT for a multi-location healthcare group, including systems used by 3,200+ providers in a Henry Ford Health program.
    • Since 2023, about 40 systems that take manual work off businesses in healthcare, finance, real estate and the trades.
  • Portrait of Graham Peyton, PhD

    Graham Peyton, PhD

    Engineering and AI automation

    Builds automation where one mistake costs millions.

    • Architect of a multi-team AI agent system that designs and verifies microchips.
    • Builds design automation pipelines and the high-stakes verification around them, on highly sensitive customer data.
    • Software and infrastructure engineer. PhD, Imperial College London.

Straight answers

Will this replace my people?

No. It takes the typing off their plate, so you grow without adding headcount.

Won’t our ERP vendor do this?

ERP AI works inside the ERP. The manual work is at the edges: email, PDFs, portals and spreadsheets.

What if it gets an order wrong?

Nothing reaches a customer, a supplier or your books until a person approves it. Routine items are approved in a batch; unusual ones are flagged with the reason. If anything fails, work drops back to the manual queue.

Is our data safe?

Your cloud, your code, read-only access to your ERP wherever possible, and never used to train AI. We sign an NDA first.

What does it cost?

The audit is a fixed fee, credited toward the build. The build is a fixed price, quoted once the audit has measured the work and sized against what it saves you.

Why not buy an off-the-shelf tool?

If one fits, the audit will say so.

We’re not a distributor. Does this fit?

The same work shows up at contractors, manufacturers, property managers and freight brokers: documents come in and someone types them into a system. If it is there, the audit will find it.

What if you go away?

You own everything, it is documented, and support is month to month.

We’re a private equity firm. Can this run across a portfolio?

Yes. The first company’s audit and build become the playbook for the next: one method, a fixed price per company, and a dollar figure per company for the investment committee. At a 7× EBITDA multiple, $100k a year of savings is about $700k of enterprise value.

Start with a two-week paid audit.

A map of your order-to-cash work, the hours and dollars in each task, and a fixed-price plan for the first build. The fee is credited toward the build.